FAQ

1. Do you ship internationally?
No, we currently ship only within the United States.

2. How much is shipping?
Shipping is free on all orders.

3. How long does shipping take?
2–5 business days after processing.

4. How do I track my order?
You will receive a tracking number by email once your order ships.

5. Can I return a product?
Yes, within 30 days if it is unused and in its original packaging.

6. Do you accept exchanges?
We don’t process exchanges; instead, please return your item and place a new order.

7. What if my order arrives damaged?
Email us within 7 days with photos, and we’ll arrange a replacement or refund.

8. What payment methods do you accept?
We accept all major credit cards and secure online payments.

9. Can I cancel my order?
Yes, before it ships. Once shipped, cancellation is no longer possible.

10. How can I contact support?
By email at contact@lloydartisan.shop or phone (937)-739-9875.